Insights

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Relationships KPIs: How to Track and Measure Human Connection
Discover 5 Relationship KPIs that measure trust, connection, and loyalty—real metrics for human-centered businesses built on referrals and resonance.
My Open Tabs
A special, year-end message to give you a peek into the things I'm loving, learning, and doing to carry us into 2025.
Top Tips for Producing Content for Your Newsletter and Getting It Mailed
Sending a newsletter every month can feel like a Herculean effort. It takes time to create content. And it takes money to get the newsletter produced and mailed.
How a Workers' Compensation Attorney Put Personality in Her Practice
One of best ways to establish a personal brand and uniqueness in your business or practice is with a print newsletter.
Unpopular Advice for Email Newsletter Marketing
The best way to do email marketing and send an email newsletter is not how most people are doing it.
Six Daring Tips to Create a Stunning Newsletter That Gets Results
We have a few unconventional tips of our own that will not only get you a terrific newsletter, but help you get it done effectively.